ACCS2016 has ended

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ACCS2016

Scottie Wylie

Virginia Commonwealth University
IT Support Center Manager
Richmond, Virginia

https://ts.vcu.edu/it-support-center/

Scottie has been a dedicated member of the IT Support Center staff for the past 15 years. His passion is working in the higher education environment and hopes to continue doing so for many years to come.

8:00am EDT

Full Breakfast Buffet Portsmouth I - IV

9:00am EDT

Don't Call It an ID-10-t Error Amphitheater

10:15am EDT

Keynote: 'Me, We, and Glee: How to have a great attitude, work as a team, and keep your sense of humor.' Portsmouth I - IV

11:30am EDT

Turn That Frown Upside Down Amphitheater

12:30pm EDT

Lunch Portsmouth I - IV

2:30pm EDT

Vendor Meet and Greet Portsmouth V - VIII

4:15pm EDT

CIO Panel Portsmouth I - IV

5:30pm EDT

Welcome Reception, Sponsored by Dell Second Floor Foyer

8:00am EDT

Full Breakfast Buffet Portsmouth I - IV

9:00am EDT

ACCS SIG: ITSM SIG Panel Jefferson

10:15am EDT

Keynote: 'Talk like a Leader: Perception is Truth!” Portsmouth I - IV

11:30am EDT

Aligning Your Organization With ITIL Holley IV

12:30pm EDT

Lunch Portsmouth I - IV

1:30pm EDT

ACCS SIG: Help Desk SIG Discussion Jefferson

2:30pm EDT

Vendor Meet and Greet Portsmouth V - VIII

3:00pm EDT

Developing a Successful Student-staffed Help Desk Amphitheater

4:15pm EDT

The Wi-Fi Experience for Students, Faculty, Fans and Alumni Holley V/VI

5:30pm EDT

Sports Hall of Fame, Sponsored by NetApp TBA

8:00am EDT

Full Breakfast Buffet Portsmouth I - IV

9:00am EDT

IT Services and Faculty: Bridging the Divide Holley IV

10:15am EDT

Implementing FREE IT consultation services at the VCU helpIT Front Counter. Amphitheater

11:30am EDT

Expanding Our Call Center Services To Places Far and Wide Amphitheater

12:30pm EDT

Lunch Portsmouth I - IV